We built this for Welldoc
This isn't a slide deck. It's a working AI agent that answers real member questions about the Welldoc App and BlueStar — connecting CGMs and blood pressure cuffs, troubleshooting sync issues, BlueStar prescription and insurance, AI coaching, and HIPAA. Try it.
Try the Chat Agent
Ask about connecting a CGM, blood pressure cuff or smart scale, troubleshooting missing readings, BlueStar enrollment, how the AI coaching works, or how your data is protected.
In production, the widget's appearance and behavior are fully customizable to match Welldoc's brand.
What Lorikeet Can Deliver for Welldoc
Built around real member scenarios — device sync, prescription navigation, clinical safety routing, and the questions members actually ask between clinician visits.
Natural Conversations
Members describe symptoms, device issues, and questions in their own words. Lorikeet understands context, asks the right follow-ups, and resolves — not just FAQ lookups.
All Channels Available
The same AI brain across chat, voice, email, and SMS. Members get consistent answers in the Welldoc App, on the phone, or through Member Services email.
HIPAA Compliance Built-In
Built for regulated health platforms. Guardrails prevent clinical advice, detect medical emergencies and route to 911, and keep every interaction inside what an FDA-cleared product can safely say.
24/7 Availability
Members don't wait for business hours. Lorikeet handles device sync issues, app access, BlueStar questions, and privacy concerns around the clock.
Ready for Your Systems
In production, connects to Welldoc's member systems, BlueStar enrollment data, and CGM/device integrations. This demo shows the experience — yours will have real lookups.
Deploy in Days
This demo — member scenarios, knowledge base, chat — was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Welldoc. Real logic for real member scenarios.
Mapped Your Scenarios
Welldoc App onboarding, device connection (Dexcom, Libre, Omron, Withings), data sync troubleshooting, BlueStar enrollment, AI coaching explainability, and HIPAA questions.
Added Your Knowledge
Procedural guides for every device brand, BlueStar eligibility and prescription flow, AI coaching explainers, and the privacy policy — all searchable by the AI when members ask.
Set the Safety Controls
Never gives medical advice. Routes symptoms suggesting emergencies to 911 immediately. Keeps every interaction inside what an FDA-cleared product can safely say.
Went Live
Chat is working right now. Ready to connect to Welldoc's actual member data, BlueStar enrollment systems, and device backends.
Ready to Add the World's Best CX AI?
Connected to your actual member data. Handling your real Member Services volume across the Welldoc App and BlueStar. This sandbox is just the start.
Finish Setting Up Your Sandbox